OTCX aims to deliver you the highest standards of service in a fair, clear, and transparent manner. If you have a complaint about any of our services, we encourage you to let us know as soon as possible by following the process below.
When we receive your complaint, we will send an acknowledgement and will keep you informed about the progress of the complaint before communicating the final response.
Please reach out to us via one of the following channels:
OTCX 49 Queen Victoria St, London EC4N 4SA, United Kingdom
In the description of the complaint please include the date of the issue, service and/or product impacted, trade references, sales representative involved and any other supporting details.